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MAXTRAX Pty Ltd ATF The Gunshot Creek Unit Trust
  • Products
    xtreme
    xtreme
    xtreme
    mkii recovery tracks
    xtreme
    mini & jaxbase
    storage & mounting
    indeflate
    trailer skid
    recovery system
    accessories & merchandise
    Gift Vouchers
  • Story
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  • International Orders
MAXTRAX Pty Ltd ATF The Gunshot Creek Unit Trust
  • Products
    • xtreme
    • mkii recovery tracks
    • mini & jaxbase
    • storage & mounting
    • indeflate
    • trailer skid
    • recovery system
    • accessories & merchandise
    • Gift Vouchers
  • Story
  • Find a Dealer
  • International Orders

Shipping Policy

UPDATE ON DELIVERY TIMES

While we strive to fulfil all orders as fast as we can, we are currently experiencing some delays with our freight couriers. This is impacting delivery times and stock availability. We aim to note any delays in product availability where possible, however if you have any further questions regarding product availability please email us at sales@MAXTRAX.com.au

 

ONLINE SHOPPING TERMS & CONDITIONS

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.
This website is owned and operated by MAXTRAX Pty Ltd.

All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.
MAXTRAX may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Australian dollars and all charges will be processed in Australian dollars.
All prices listed on this website are subject to confirmation. MAXTRAX will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.

MAXTRAX reserves the right to limit the quantities of certain items which you, your family or any group can purchase. MAXTRAX will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, MAXTRAX will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery MAXTRAX will notify its customers within 5 business days.

 

INTERNATIONAL CUSTOMERS 

We have numerous resellers around the world, however if there is no reseller in your country/region, we can ship worldwide. For international enquiries, please include your daytime contact details and business hours delivery address. International orders may require taxes or duties payable to local couriers before goods will be delivered. It is the customer's responsibility to ensure they respond to any requests regarding taxes/duties payable for their delivery and are available to receive delivery. Goods that cannot be delivered for any reason will be returned to MAXTRAX at the customers expense.

 

SHIPPING POLICY

  • Delivery is via third-party courier
  • Some deliveries may be sent with registered couriers and must be signed for at the time of delivery. Courier deliveries may be replaced by local Post in some regional areas.
  • Shipping address cannot be changed once order(s) has been shipped.
  • As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during delivery.
  • If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.
  • Orders cannot be canceled once the order has been shipped.
  • All online orders are shipped from our warehouse in Geebung QLD.
  • Shipping time may vary depending on your location, please allow 2 – 7 days for delivery to most towns and cities once items have been dispatched. Deliveries to remote areas and communities typically take up to 14 days but may be longer due to delays caused by COVID- 19.
  • Shipping charges are determined by packing size, weight and delivery location.
  • Customers are responsible for providing the correct contact name, delivery address, email and phone number for delivery of their order. Incorrect details may lead to delivery issues which may incur further fees.

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Service

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About Us

About Us

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Instructions for Use

Instructions for Use

  • Instructions for MAXTRAX use
  • Mounting Pins Instructions
  • Rear Wheel Harness Instructions
  • Warranty and Registration

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Nothing but good times, adventures, tips and product launches. You won't find spam here!

Copyright © 2021 MAXTRAX Pty Ltd ATF The Gunshot Creek Unit Trust ABN: 25912211564
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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MAXTRAX Pty Ltd ATF The Gunshot Creek Unit Trust’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘MAXTRAX Pty Ltd ATF The Gunshot Creek Unit Trust’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 449 Bilsen Road, GEEBUNG, QLD, 4034, AU. Our ABN is 25912211564. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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